Auto-Renewing Plans


Will my Sketchy subscription auto-renew once it expires?

All Sketchy Medical, Sketchy Pharmacy, and Sketchy PA subscription plans are auto-renew plans. These plans will renew at the end of your initial fixed term of 6, 12, or 24-months. You can cancel any time. In order to cancel an auto-renew subscription, you will need to manually disable this feature through the ACCOUNT page before your next payment date, or notify Sketchy via email at [email protected] at least 10 days in advance of your next payment date. You can find the ability to manually cancel the auto-renewing subscription under the DANGER ZONE section in the PAYMENTS tab of your ACCOUNT page. The "Cancel Subscription" button will only cancel auto-renew. Your original subscription will maintain access until the expiration of its term.

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This page can be found by clicking the doctor icon in the upper right corner, then hit ACCOUNT > PAYMENTS.

All Charges and payments will be enabled using the preferred payment method designated in your account, after which you will receive a receipt by email. Auto-renew charges paid are final and do not qualify for any full or partial refunds. No exceptions. Be sure to disable the auto-renew feature within your ACCOUNT page before your next payment date to avoid unwanted charges. You can find your next payment date listed under the auto-renewing subscription in the PAYMENTS section of your ACCOUNT page. In this same tab, you will also be able to change the term length of the renewal. Any changes to the subscription must be made before the upcoming payment date. Additionally, we do provide a courtesy reminder of your upcoming payment date by displaying a banner in your dashboard for 14 days leading up to the renewal date. This is intended to provide you with ample opportunity to cancel the auto-renew subscription before the non-refundable charge is made to your account.

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This page can be found by clicking the doctor icon in the upper right corner, then hit ACCOUNT > PAYMENTS.


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